Dedicated support from our 100% Australian-based team of nbn® experts
All of our business customers enjoy service layer agreements to ensure service restoration in the event of a fault as soon as possible.
Always on DDoS / BotNet protection from GSL networks to ensure your service stability and uptime.
All our business plans come with a dedicated account manager that is your single point of call.
This national network upgrade of existing communications infrastructure is being built by NBNCo on behalf of the Federal Government. It’s changing how Australians access the internet, with nbn™ Multi-Technology Mix (MTM) offering a range of speeds to suit your needs.
99% Uptime Guarantee
nbn™ 8hr eSLA 24/7
24/7 Enterprise Business Support
99% Uptime Guarantee
nbn™ 4hr eSLA 24/7
24/7 Enterprise Business Support
A static IP Address allows you to host applications, games, FTP Servers etc.
By default all of our business nbn™ Internet comes with a Static IP Address as standard.
A managed internet service is where we supply you a CPE (Customer Premise(s) Equipment) and we managed the router and internet connection for you on your behalf.
This is not the standard offering, and is used for businesses that have more then one interconnected sites that need connections between all the sites to transfer data seamlessly.
Managed Services are provided as a case by case basis as it depends on the requirements of your business.
Choosing between Gold, Silver or Bronze support depends on your unique business requirements.
All our support packages include our Australian-based enterprise business support during business hours to support your business.
The difference between packages largely comes down to ETR (Estimated Restore Time) in the event of a physical failure, which are the biggest considerations for businesses with a critical reliance on connectivity.
The plans listed above are only very generic plans. If you are looking for something else, or have any questions please contact us.
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